Terms and Condition

Terms and Conditions

Last Updated: June 21, 2026

Welcome to TCPalmOil.com. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

Please read them carefully before using our services.

1. About Us

TCPalmOil.com is a Nigerian business engaged in the processing, packaging, distribution, and sale of quality palm oil products to individuals, retailers, wholesalers, and businesses.

For inquiries regarding these Terms, orders, or our products, please contact us through the contact information provided on our website.

2. Acceptance of Terms

By accessing, browsing, or using TCPalmOil.com, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.
  • You agree to comply with all applicable laws and regulations.

If you do not agree to these Terms, please do not use our website or services.

3. Products and Services

We strive to provide accurate descriptions, specifications, pricing, and images of our palm oil products.

However:

  • Product images are for illustration purposes only.
  • Actual product color, packaging, and appearance may vary slightly.
  • Product availability is subject to stock levels.
  • We reserve the right to discontinue any product without prior notice.

4. Pricing and Payments

All prices displayed on TCPalmOil.com are stated in Nigerian Naira (₦) unless otherwise indicated.

We reserve the right to:

  • Modify prices at any time.
  • Correct pricing errors.
  • Cancel orders resulting from incorrect pricing or technical errors.

Accepted payment methods may include:

  • Bank transfer
  • Debit/Credit cards
  • Mobile payments
  • Other payment methods displayed at checkout

Orders will only be processed after payment has been successfully confirmed.

5. Orders and Acceptance

When you place an order:

  • You agree that all information provided is accurate and complete.
  • Your order constitutes an offer to purchase our products.
  • We reserve the right to accept, reject, or cancel any order for any reason.

An order is considered accepted only when payment is verified and we confirm processing or shipment.

6. Delivery and Shipping

We deliver within Enugu State and other locations across Nigeria, subject to logistics availability.

Delivery timelines provided are estimates and may be affected by:

  • Weather conditions
  • Transportation delays
  • Public holidays
  • Security concerns
  • Circumstances beyond our control

TCPalmOil.com shall not be liable for delays caused by third-party delivery providers or unforeseen circumstances.

Customers are responsible for providing accurate delivery information.

7. Inspection Upon Delivery

Customers are encouraged to inspect products upon delivery.

Any concerns regarding:

  • Damaged packaging
  • Missing items
  • Incorrect orders

should be reported within 48 hours of receiving the product.

Failure to report issues within this period may affect eligibility for replacements or refunds.

8. Returns and Refunds

Due to the nature of food and agricultural products, returns may be restricted for health, hygiene, and safety reasons.

Refunds or replacements may be considered where:

  • The wrong product was delivered.
  • The product was damaged before delivery.
  • The product was defective upon receipt.

Approved refunds will be processed using the original payment method where applicable.

We reserve the right to assess claims before approving any refund or replacement request.

9. Customer Responsibilities

You agree to:

  • Provide accurate information during registration and checkout.
  • Use the website lawfully.
  • Refrain from activities that may disrupt website operations.
  • Not attempt unauthorized access to any part of the website or systems.

10. Intellectual Property

All content on TCPalmOil.com, including but not limited to:

  • Logos
  • Text
  • Images
  • Product descriptions
  • Graphics
  • Website design

is owned by or licensed to TCPalmOil.com and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any content without prior written permission.

11. Limitation of Liability

To the fullest extent permitted by law, TCPalmOil.com shall not be liable for:

  • Indirect or consequential losses
  • Loss of profits
  • Loss of business opportunities
  • Delays in delivery
  • Website interruptions
  • Events beyond our reasonable control

Our total liability arising from any order shall not exceed the amount paid for the affected product.

12. Product Use Disclaimer

Our palm oil products are intended for lawful culinary, domestic, commercial, and industrial purposes.

Customers are responsible for ensuring proper storage, handling, and usage after delivery.

TCPalmOil.com shall not be responsible for damage, spoilage, or loss resulting from improper storage or handling by customers.

13. Privacy

Your use of TCPalmOil.com is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information in accordance with our Privacy Policy.

14. Third-Party Services

Our website may contain links to third-party websites, payment processors, or logistics providers.

We do not control and are not responsible for:

  • Third-party content
  • Privacy practices
  • Service availability
  • Actions or omissions of third parties

Use of third-party services is at your own risk.

15. Force Majeure

TCPalmOil.com shall not be liable for any failure or delay in performing obligations caused by events beyond our reasonable control, including:

  • Natural disasters
  • Floods
  • Fire outbreaks
  • Strikes
  • Government actions
  • Civil unrest
  • Epidemics or pandemics
  • Transportation disruptions

16. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time.

Updated versions will be posted on this page with a revised “Last Updated” date.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Any disputes arising from these Terms or the use of our website shall be subject to the jurisdiction of the competent courts in Nigeria.

18. Contact Information

For questions regarding these Terms and Conditions, please contact:

TCPalmOil.com
Enugu State, Nigeria
Email: contact@tcpalmcrude.com
Phone: +2347015620554
Website: TCPalmOil.com

By using TCPalmOil.com and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Scroll to Top